If you resonate more with the predictability of projects than with the shifting emotional needs of people, then a role in management may not be for you, says Neville Aitchison. And whatever you do, he warns, don’t fake it.

People often see training and development as events, whereas the vast bulk of it occurs seamlessly, every day, on-the-job, says Terry Williams. We need to know what we need to know when we need to know it.

A successful global philosophy has seen FedEx Express win numerous accolades. Renée Lang talks to New Zealand country manager Lee Davies about what makes the company a “best employer”.

Like any tool in the trainer’s toolbox, e-learning has its pros and cons. If used well it can be truly transformative, says Rachel Teasdale. She outlines what you need to know in order to get the best from your e-learning programme.

Chances are there are qualifications available that could be aligned to the training being carried out in your workplace. Helen McPhun explores the pros and cons of linking workplace training to a nationally recognised qualification.

Constant learning and development is the key to staying effective in today’s dynamic and complex business environment, but what can we do to address the challenges? Carl Sanders-Edwards outlines a D-I-Y approach that focuses on supporting people to become self-sufficient learners.

Earlier this year, AMP launched a unique leadership development programme for women in senior positions. Therese Singleton outlines the rationale behind the AMP Pathways Programme and describes how it works.

New technology is increasingly changing our workplaces and extending our boundaries. Nick Hawkins takes a look at empowering employees through enterprise mobility, video collaboration, and flexible working solutions.

Visionary leaders are beginning to realise than an investment in safety culture is a sound business strategy, says Hamish Brown. And the first step in a strategic health and safety programme, he says, is to measure what sort of culture already exists.

An early childhood teacher claimed constructive dismissal after she received a final written warning. Paul Robertson explains why the Employment Relations Authority upheld her claim.